Terms of service

Terms & Conditions

Last Updated: July 10, 2026

Welcome to Shri Triveni Sarees Private Limited. These Terms & Conditions ("Terms") govern your access to and use of our website, https://shritrivenisarees.com/.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. About Us

This website is owned and operated by Shri Triveni Sarees Private Limited.

Our website primarily serves as an online catalogue for showcasing our wedding, bridal, ethnic, and designer collections. Purchases are generally completed through our official communication channels or by visiting our showroom.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age.

  • You are legally capable of entering into a binding agreement.

  • The information you provide is accurate and complete.

3. Products & Availability

We make every effort to display our products as accurately as possible.

However:

  • Product colors may vary depending on your device or screen settings.

  • Handmade embroidery, weaving, dyeing, and embellishments may naturally vary from product to product.

  • Product availability is subject to change without prior notice.

  • We reserve the right to discontinue any product at any time.

4. Pricing

Prices displayed on the website are for informational purposes and may change without prior notice.

The final price of any product, including applicable taxes, customization charges, shipping charges, or promotional offers, will be confirmed by our team before an order is finalized.

5. Orders

Submitting an inquiry or expression of interest through our website does not constitute an order confirmation.

Orders are considered confirmed only after:

  • Product availability has been verified.

  • Pricing has been confirmed.

  • Any applicable payment arrangements have been completed.

  • Confirmation has been provided by our team.

We reserve the right to accept or decline any order at our sole discretion.

6. Store Visits & Appointments

Customers are welcome to visit our showroom to explore our collections, try outfits, and receive personalized assistance.

Appointments may be scheduled through our website, WhatsApp, phone, email, or social media channels.

7. Customization & Alterations

Customized, tailored, stitched, or altered products are made according to customer specifications.

Once confirmed, such orders cannot be cancelled, returned, or exchanged unless required by applicable law.

Customers are responsible for providing accurate measurements and customization details.

8. Shipping & Delivery

Shipping, where applicable, will be arranged after order confirmation.

Delivery timelines are estimates and may vary depending on:

  • Product availability

  • Customization requirements

  • Courier services

  • Weather conditions

  • Public holidays

  • Other unforeseen circumstances

Please refer to our Shipping Policy for additional information.

9. Returns & Exchanges

Our Returns & Exchange Policy forms an integral part of these Terms.

In summary:

  • We do not offer monetary refunds.

  • Only eligible non-customized and non-altered products may qualify for exchange.

  • Customers are responsible for applicable shipping charges during the exchange process.

  • Photos and videos may be required to support claims regarding damaged or defective products.

Please refer to our Returns & Exchange Policy for complete details.

10. User Accounts

Customers may create an account on our website.

You are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Restricting access to your account.

  • All activities carried out under your account.

Please notify us immediately if you suspect unauthorized access to your account.

11. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to the website or its systems.

  • Upload malicious software or harmful content.

  • Interfere with the operation or security of the website.

  • Copy, reproduce, or exploit website content without prior written permission.

12. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Brand names

  • Product photographs

  • Videos

  • Graphics

  • Designs

  • Text

  • Layouts

is the property of Shri Triveni Sarees Private Limited or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written consent.

13. Third-Party Links

Our website may contain links to third-party platforms, including:

  • WhatsApp

  • Instagram

  • Facebook

  • YouTube

  • Google Maps

We are not responsible for the content, services, or privacy practices of third-party websites.

14. Limitation of Liability

To the maximum extent permitted by law, Shri Triveni Sarees Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of this website

  • Product availability

  • Website interruptions

  • Technical errors

  • Delayed deliveries

  • Third-party services

Our total liability, if any, shall be limited to the extent required under applicable law.

15. Disclaimer

While we strive to ensure that all information on this website is accurate and up to date, we do not guarantee that the website will always be free from errors, omissions, interruptions, or technical issues.

All products and services are provided subject to availability.

16. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Any updates will become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the revised Terms.

18. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, Delhi, India.

19. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Shri Triveni Sarees Private Limited

Website: https://shritrivenisarees.com/

Address:
Shop No. 46, Basement, Lala Jagat Narayan Marg, Opp. Metro Pillar No. 337, Nishant Kunj, Pitampura, New Delhi, Delhi – 110034, India

Email: stsarees@gmail.com

Phone: +91 9560120304